Terms and Conditions

1. Introduction

These Terms and Conditions ("Terms") govern the provision of services by Growth Corp ("we", "us", "our") to you ("client", "you").

By purchasing or engaging our services, you agree to be bound by these Terms.

2. Services Provided

Growth Corp provides sales consulting, outbound communication support, and marketing operations services for B2B companies.

We offer two primary service models:

2.1 Managed Sales & Marketing Support (Done-For-You)

Under our Done-For-You service, Growth Corp provides a managed sales support and outbound communication service for business clients. This means we handle the planning, setup, organisation, and day-to-day management of our client's outreach and sales support systems.

Our process typically includes the following steps:

1. Initial business review and onboarding - We review the client's business, offer, pricing, and current sales process. We collect all necessary onboarding information to understand the client's objectives and target market.
2. Target customer and market definition - We define the types of companies and decision-makers the client wants to reach, including industries, roles, locations, and commercial criteria.
3. Messaging and offer structuring - We refine how the client's services are presented in written communication to ensure clarity and alignment with their commercial goals.
4. Prospect research and contact list preparation - We prepare structured lists of relevant business contacts based on agreed targeting criteria.
5. Written communication preparation - We draft and organise outbound communication materials, including initial messages and follow-ups, tailored to the client's business.
6. Communication system setup - Where required, we assist with setting up communication systems such as domains, inboxes, and sender configurations to support outreach activity.
7. Campaign scheduling and execution - We manage the scheduling and sending of communications, including follow-up sequencing and timing.
8. Response monitoring and organisation - We monitor incoming replies and organise them into categories to support the client's sales process.
9. Appointment coordination - Where applicable, we assist in directing interested contacts to the client's calendar and coordinating meetings.
10. Ongoing adjustments and improvements - We review activity and adjust messaging, targeting, and processes to improve effectiveness.
11. Weekly reporting and service visibility - Clients are billed weekly and receive ongoing updates on activity, including communications sent, responses, and meetings arranged.

This service is provided as ongoing operational support to assist with business communication and sales process management.

2.2 Consulting & Advisory Services (Done-With-You / 1:1)

We provide structured consulting services to support clients in improving their internal sales processes and systems.

This may include:

• Reviewing current sales processes and commercial strategy
• Refining messaging and positioning
• Designing workflows and communication structures
• Supporting implementation of tools and systems
• Training internal teams
• Providing ongoing strategic guidance

This service is typically delivered over a fixed engagement period (e.g. 12 weeks).

3. Client Onboarding

All clients must:

• Sign a formal agreement
• Provide accurate onboarding information
• Comply with all applicable laws and regulations

Services will commence once onboarding is completed.

4. Fees and Payment Terms

• Services are billed on a weekly recurring basis, unless otherwise agreed in writing.
• Payments are collected in advance of each billing period.
• Typical transaction amounts range from £1,000 to £3,500, with larger engagements up to £10,000.
• Failure to make payment may result in suspension or termination of services.

5. Cancellation Policy

• All services are provided under a minimum initial engagement period of ninety (90) days, unless otherwise agreed in writing.
• During this initial 90-day period, services cannot be cancelled and will continue in accordance with the agreed billing schedule.
• Following completion of the initial 90-day term, services will continue on a rolling weekly basis.
• Clients may request cancellation by providing a minimum of fourteen (14) days' written notice.
• Cancellation will take effect at the end of the applicable notice period, and billing will continue during this time.
• No further charges will be applied after the notice period has been fulfilled.

6. Refund Policy

• Due to the nature of consulting and digital service delivery, payments are non-refundable once a billing period has commenced.
• No refunds will be issued for any portion of the initial 90-day engagement period.
• After the initial term, payments remain non-refundable for any active billing period or notice period.
• In certain circumstances, we may offer service credits, extended service periods, or alternative resolutions at our discretion.
• Any specific guarantees or alternative terms outlined in individual agreements will take precedence.

7. Service Nature & Disclaimer

• Growth Corp provides consulting, advisory, and operational support services.
• We do not guarantee specific financial or commercial outcomes unless explicitly agreed in writing.
• Results vary depending on client participation, implementation, market conditions, and external factors beyond our control.

8. Client Responsibilities

Clients agree to:

• Provide accurate and complete information
• Respond in a timely manner where required
• Act professionally in all communications
• Comply with applicable laws and regulations
• Engage with services in good faith

9. Suspension or Termination

We reserve the right to suspend or terminate services if:

• Payments are missed or declined
• The client breaches these Terms
• The client engages in unlawful, abusive, or inappropriate conduct

10. Limitation of Liability

To the maximum extent permitted by law, Growth Corp shall not be liable for:

• Indirect or consequential losses
• Loss of revenue, profit, or business opportunity
• Outcomes dependent on client actions or third parties

11. Confidentiality

Both parties agree to keep all confidential information private and not disclose it without prior written consent, unless required by law.

12. Non-Disparagement

Both parties agree not to make any public or private statements that may harm the reputation of the other party.

13. Data Protection

We process personal data in accordance with our Privacy Policy and applicable data protection laws, including UK GDPR.

14. Amendments

We may update these Terms from time to time. Continued use of our services constitutes acceptance of any updated Terms.

15. Governing Law

These Terms are governed by and construed in accordance with the laws of the United Kingdom.

16. Contact Information

For any questions regarding these Terms, please contact:

Email: support@growthcorp.io